Basket0

Legal

Privacy Policy

Last updated 15 October 2026

We collect basic customer information to process orders and improve services. Your data is securely stored and never sold. By using our site, you agree to our privacy practices.

[REGISTERED COMPANY NAME] (“we”, “us”, “our”) operates this website and associated services (“Services”). We are committed to handling your personal data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018. By using our Services, you agree to the collection and use of your information as outlined below.

1. Information We Collect

We may collect:

  • Contact details (name, billing/shipping address, phone, email)
  • Payment and transaction data
  • Account information (login details, preferences)
  • Order activity and purchase history
  • Communications with our support team
  • Technical data (IP address, browser, device, usage patterns)

2. How We Collect Information

We collect information via:

  • Direct interactions (orders, enquiries, account setup)
  • Cookies and tracking technologies
  • Service providers and partners
  • Third parties where legally permitted

3. How We Use Your Information

We use your data to:

  • Process and fulfil orders
  • Provide customer support
  • Improve and personalise Services
  • Send communications (including marketing with consent)
  • Prevent fraud and ensure platform security
  • Meet legal obligations

4. How We Share Your Information

We may share your data with:

  • Payment processors, logistics providers, and IT services
  • Website hosting and related service infrastructure
  • Marketing and analytics providers (subject to your rights)
  • Legal authorities where required

We do not sell your personal data.

5. International Transfers

Data may be transferred outside the UK/EEA with appropriate safeguards in place.

6. Security & Retention

We take reasonable steps to protect your data.
Information is retained only as long as necessary for legal and operational purposes.

7. Your Rights

You may request:

  • Access, correction, or deletion
  • Restriction or objection to processing
  • Withdrawal of consent
  • Data portability

8. Children’s Privacy

Our Services are not intended for individuals under 18.

We are not responsible for third-party websites.

10. Policy Changes

We may update this policy periodically.

Contact

[REGISTERED COMPANY NAME]
Company number: [COMPANY NUMBER]
Registered address: [REGISTERED ADDRESS]
Email: [CONTACT EMAIL]
Telephone: [PHONE NUMBER]